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Canon USA
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cmdrad
Posts: 1
Registered: ‎11-24-2012

for some reason when we try to print from our laptop our canon mx-430 printer says not responding

We have yet to be able to print from our laptop wirelessly with this new mx-430 canon printer.  A box pops up saying not responding

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Product Expert
Michael
Posts: 715
Registered: ‎10-16-2012

Re: for some reason when we try to print from our laptop our canon mx-430 printer says not respondin

Hello cmdrad.

 

This error may be caused by a firewall or anti-spyware utility on the system.  Please temporarily disable this software to see if this will allow the printer to communicate.

 

If the message continues, additional troubleshooting may have to be done.  Please use the "Contact Us" link below for additional assistance.

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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