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Canon USA
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randalleroy
Posts: 1
Registered: ‎08-11-2013

My MG3100 won't print!

My computer used to print fine, but I moved off campus for the summer, and now I'm back and I can't seem to get my computer to print to it. Also, I have lost the Installation CD in my move. Any suggestions?

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Product Expert
MarkII
Posts: 215
Registered: ‎08-07-2013

Re: My MG3100 won't print!

Hi randalleroy,

 

Got a couple more questions for you.  When you used to have the printer set up, were you using it with a wireless connection or just the USB cable?  Are you able to perform other functions, like copying, with the device?  Finally, what operating system are you using?

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