iNet_forum_header_100112
Canon USA
Reply
New Contributor
Dags
Posts: 1
Registered: ‎04-02-2014

How do I scan and e-mail with my wireless Pixma MG5520 printer? My operating system is windows 7

When I try to scan a document on my wireless printer the readout tells me "Local USB" . Does that mean that I have to connect a USB cable before I can scan and e-mail?

Thank you for any help.

Please use plain text.
New Contributor
canon_PC
Posts: 2
Registered: ‎04-03-2014

Re: How do I scan and e-mail with my wireless Pixma MG5520 printer? My operating system is windows 7

I want to echo this sentiment.  I have the Pixma MG5420, but I suspect the resolution will be the same.

 

The desired functionality is to scan a document, and then email it to a specified address without having to leave the printer.  Is this possible?

 

I have read the Pixma manual entry on this, but found it hard to understand.  It looks like the process involves first sending the document to a PC, and then using a specified program on the PC to email the scan.  Is that correct?

Please use plain text.
New Contributor
canon_PC
Posts: 2
Registered: ‎04-03-2014

Re: How do I scan and e-mail with my wireless Pixma MG5520 printer? My operating system is windows 7


Dags wrote:

When I try to scan a document on my wireless printer the readout tells me "Local USB" . Does that mean that I have to connect a USB cable before I can scan and e-mail?

Thank you for any help.


I played around with this a bit more.  When my computer was turned on, the printer would find it and list it below "Local USB."  "Send to PC" would send the file to my downloads folder on my computer, while "Scan and email" would send the file to my downloads folder and open up Outlook with the file as an attachment.  That was a little creepy, I have to admit, and pretty much useless.

 

When I turned my computer off, the only option on the printer was "Local USB," so presumably in your case the printer can't find any networked computer to send your file.  

 

Hope that helps!

Please use plain text.
Product Expert
Ramona
Posts: 649
Registered: ‎10-17-2012

Re: How do I scan and e-mail with my wireless Pixma MG5520 printer? My operating system is windows 7

Hi Dags,

 

If trying to scan wirelessly, you will need to ensure that the IJ Network Scanner Selector EX is running.  For information on launching and configuring the IJ Network Scanner Selector, please follow the steps at the link below:

 

PIXMA MG5520 Wireless Scanning - Launching the IJ Network Scanner Selector

 

Hope this helps!

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Please use plain text.