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Canon USA
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rosemariereed3
Posts: 1
Registered: ‎02-06-2013

How to fix paper jam?

I have a Pro9000 Mark II printer.  We have a paper jam and need help figuring out where to look for the paper jam.

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Product Expert
Karl1
Posts: 286
Registered: ‎01-16-2013

Re: How to fix paper jam?

Hi, rosemariereed3,

 

The only two places to check for paper jams would be on the inside where the ink tanks are and where the paper initially feeds in.  If you can't get the paper out or if its giving a paper jam error withotu an actual paper jam present, I woudl recommend contacting our support staff using the contact us link

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