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Canon USA
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New Contributor
mclshe
Posts: 4
Registered: ‎10-14-2013

message - another computer is using the printer - what does this mean? docs in queue wont print.

have submitted documents to print - sitting in the queu.  there is a message - 'another computer uis using the printer' - what does this mean?  i have only one laptop.  used the disc to configure the wireless print setup-connection.  Why won't my documents automatically print?

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New Contributor
mclshe
Posts: 4
Registered: ‎10-14-2013

Re: message - another computer is using the printer - what does this mean? docs in queue wont print.

this is a canon PIXMA MX922

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Moderator
Crista
Posts: 273
Registered: ‎11-20-2012

Re: message - another computer is using the printer - what does this mean? docs in queue wont print.

Hi mclshe!

 

To have a better understanding of your issue, please let everyone know what operating system you are using. That way, community will be able to assist you with suggestions appropriate for your product.

Thanks!

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New Contributor
mclshe
Posts: 4
Registered: ‎10-14-2013

Re: message - another computer is using the printer - what does this mean? docs in queue wont print.

My laptop is an HP Pavilion g7.  I connected the printer using the disk in my laptop to configure the wireless connection - went through all of the steps.  The test print pages printed okay...  not sure on how to get this sorted out.  Thanks for your ideas and help on how to get my printer working.

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New Contributor
mclshe
Posts: 4
Registered: ‎10-14-2013

Re: message - another computer is using the printer - what does this mean? docs in queue wont print.

Not sure if this is a correct explaination - got home this evening and turned on my laptop and printer.  Once the printer got started - the pages from yesterday printed right away. 

 

I do have a work laptop that was turned off; however plugged in via the charger.  All I can think is the printer picked up on signals from both laptops even though my work laptop was not turned on.

 

I'm good to go :smileyvery-happy:  Maybe this will help another if the same message above is received.

 

Thanks!!

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New Contributor
momof4girlz13
Posts: 1
Registered: ‎05-19-2014

Re: message - another computer is using the printer - what does this mean? docs in queue wont print.

[ Edited ]

I am having this same issue. The only other "computer" that I have used with this printer is my iPad. I have printed from the computer since last using my iPad, so I don't understand the issue or how to remedy it.

 

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