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New Contributor
lda1047507
Posts: 2
Registered: ‎01-31-2014

My MG3200 printer is showing "printer not responding" after installing new ink cartridges.

Ever since I replaced the ink cartridges in my printer it won't print showing a not responding error.  I have tried troubleshooting but still doesn't work

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Moderator
Danny
Posts: 265
Registered: ‎07-08-2013

Re: My MG3200 printer is showing "printer not responding" after installing new ink cartrid

Hi, Ida1047507!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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New Contributor
lda1047507
Posts: 2
Registered: ‎01-31-2014

Re: My MG3200 printer is showing "printer not responding" after installing new ink cartrid

I have an HP computer running Windows 7 Home Premium

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Product Expert
Julius
Posts: 252
Registered: ‎12-07-2012

Re: My MG3200 printer is showing "printer not responding" after installing new ink cartrid

Hello,

 

If you are using the printer on a wireless connection, check out the link below for step-by-step procedues you can try:

 

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

 

If you are using a USB connection, try this:

 

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

 

However, if the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support

 

Thanks!

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