01-31-2014 04:54 PM
Ever since I replaced the ink cartridges in my printer it won't print showing a not responding error. I have tried troubleshooting but still doesn't work
01-31-2014 05:22 PM
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
02-16-2014 06:35 PM
If you are using the printer on a wireless connection, check out the link below for step-by-step procedues you can try:
If you are using a USB connection, try this:
However, if the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support