07-27-2013 12:33 AM
07-27-2013 07:03 PM
Had the same error code problem.
Located file called 'mpnex50.exe' (somewhere like in C:\Program Files\Canon\MP Navigator EX 5.0) and opened that.
MG3122 scanner then worked.
Canon mg 3100 not scanning
Cannot scan for these reasons :
-(if using LAN connection) it is disconnected from LAN
-(if using wireless LAN connection) signal strength is poor due to obstruction
-network connection is prohibited by security software
-different scanner on the network is selected