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Canon USA
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New Contributor
treesaregreen
Posts: 1
Registered: ‎01-05-2013

camera lens won't open

I have a cannon  power shot SD 1300 IS and the lens won't open.  How do I fix it?

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Frequent Contributor
Naomi
Posts: 115
Registered: ‎10-16-2012

Re: camera lens won't open

Hello treesaregreen!

 

It sounds like there's an internal malfunction with the PowerShot SD1300 IS camera.  Try removing the battery and charging the battery until it's fully charged.  This will also give the PowerShot SD1300 IS time to reset. 

 

If you put the freshly charged battery in and the issue persists, Contact Us for additional support and possible service options. 

 

Hope this helps!

 

 

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