Canon USA
New Contributor
Posts: 3
Registered: ‎03-01-2013

Printer properties

Until recently, able to select properties for all sites.  Now, can't on some sites.  MX310.

Please use plain text.
Product Expert
Posts: 715
Registered: ‎10-16-2012

Re: Printer properties

Hello briancanon.


The issue may be related to the web browser that you are using to access these websites.  For testing purposes, please try using a different web browser to narrow down the cause of the issue.


If you continue to have difficulties, please tell us if you are able to access the 'Properties' or 'Preferences' of the MX310 from the Print menu of other programs such as Microsoft Word.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Please use plain text.