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Canon USA
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rwallinger
Posts: 2
Registered: ‎03-28-2013

iR-ADV C5030

So I'm trying to get this printer to print.  I've got the printer installed on a Windows 8 machine and seems to work fine.  I've just reloaded XP Professional on another machine and cannot get the printer to function right.  When I send any print job to the machine at all, the printer acts as if it's going to print, it goes through the startup cycle, and then prints  nothing.  Its like the job magically disappears.  Does anyone have any suggestions on getting this going.  It's setup on the network.

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Moderator
Stephen
Posts: 491
Registered: ‎10-25-2012

Re: iR-ADV C5030

Hi rwallinger!

Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

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New Contributor
rwallinger
Posts: 2
Registered: ‎03-28-2013

Re: iR-ADV C5030

LMAO, great story.  They can't solve the issue either.

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