04-01-2013 05:52 PM
If the CD cannot be used, the drivers for the unit can be downloaded from our website. Please visit the following link:
Once there, select your version of Windows or Macintosh in the 'Select OS' menu to access the downloads.
08-17-2013 11:33 AM
The software that is there -- where you were told to go -- does not work with the Cannon PIXMA MG2120. I tried all of them and nothing would help me get the machine to work. I can make it scan, but it only goes to print.
08-25-2013 09:27 PM
Downloading the "MP Driver" and the "My Image Garden" software should allow the printer to print and scan. If you are still having difficulty, please click on the following "Contact Us" link for further assistance.
10-11-2013 03:49 AM
I followed this thread and downloaded the driver and all,now what I am wondering (because I have my instructions for the installation, and it said not to put in the usb cord before doing the disc...which I couldnt do because my dvd reader isnt working...)but now,since I have downloaded it online,can I just plug in the usb cord and start copying and scanning?
10-13-2013 08:54 AM
Additional troubleshooting will have to be done to narrow down the cause of your setup issues.
Please visit the following link below to contact our support group for additional assistance.
10-21-2013 01:02 PM
My printer can print, but it can't scan and I've already downloaded the MP Driver and MyImageGarden. Which is the correct program/driver to download so that it can scan?
10-23-2013 04:10 PM
What operating system are you using? While you can scan with My Image Garden, please note that the printer was originally bundled with MP Navigator EX 5.0. This is the recommend scan utility for the MG2120. MP Navigator can also be downloaded from the Software section.