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Canon USA
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Occasional Contributor
Ronx
Posts: 6
Registered: ‎04-10-2013

How can I get my computer to recognize the canon eos digital rebel

I have not used this camera for more than 2 years.  I now have a laptop with windows 7.  This computer will not recognize this camera when I plug it in to usb to download pictures.  I have tried everything except what is going to work.

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Reputable Contributor
Skirball
Posts: 849
Registered: ‎02-28-2013

Re: How can I get my computer to recognize the canon eos digital rebel

[ Edited ]

Do you happen to have the original discs?  Or, was EOS utility previously installed on that computer?  If not, you need to do a bit of shinanigans to get around Canon's protection (which I still don't understand, either you own a Canon, or the software is no use to you).  It's not hard, but you have to rewrite a registry file to make the software think it was previously loaded on your computer.

 

 

Go here (providing you're in the US) to download EOS utility:

 

http://www.usa.canon.com/cusa/support/consumer

 

It's an "updater".  So again, you need to have had a previous version on your computer or it won't install.   Once it installs all you do is plug in your camera and turn it on and a window pops up offering a couple different options like File Transfer or Tethered Shooting.

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Occasional Contributor
Ronx
Posts: 6
Registered: ‎04-10-2013

Re: How can I get my computer to recognize the canon eos digital rebel

I do have the original disc.  I have installed it, uninstalled it, reinstalled, then I tried to install over the last install.  Nothing worked.

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Occasional Contributor
Ronx
Posts: 6
Registered: ‎04-10-2013

Re: How can I get my computer to recognize the canon eos digital rebel

Canon's website says there are no drivers or utilities for this version.  My camera (eos digital rebel) I think is one of the first to come out.

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Super Contributor
7D5D
Posts: 222
Registered: ‎12-29-2012

Re: How can I get my computer to recognize the canon eos digital rebel

I noticed when I went to Win 7 that windows recognized my cameras in a special window with multiple apps to associate the new USB device (my camera) with. One of those apps was the EOS utility. I get a similar prompt with my Powershots. Before on XP, EOS utility opened up directly. Now that you are on Win7, are you getting any reaction at all from windows when you power on your camera? Can you manually launch EOS utility and connect to your camera? Is your camera in playback mode?
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Super Contributor
7D5D
Posts: 222
Registered: ‎12-29-2012

Re: How can I get my computer to recognize the canon eos digital rebel

Just saw your last post (while I was typing), just go to a newer Rebel and download the software from there. I'm guessing it will still work if it allows the update to install.
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Occasional Contributor
Ronx
Posts: 6
Registered: ‎04-10-2013

Re: How can I get my computer to recognize the canon eos digital rebel

Wow, a lot of questions.  When I plug the camera in and turn it on, nothing happens.  On my old computer it would open automatically.  On my shop computer I would go to "my computer" and click on the drive that had the camera plugged in.  On this computer, nothing happens.  

I have the original software with the camera and have gone into that program and tried to find the camera there, but again nothing.

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Occasional Contributor
Ronx
Posts: 6
Registered: ‎04-10-2013

Re: How can I get my computer to recognize the canon eos digital rebel

Good thought.  I'll try that.

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Reputable Contributor
Skirball
Posts: 849
Registered: ‎02-28-2013

Re: How can I get my computer to recognize the canon eos digital rebel

[ Edited ]

If you click on the USB icon (usb plug with a green check next to it) on the task bar can you see the camera?  How about in My Computer?

 

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Occasional Contributor
Ronx
Posts: 6
Registered: ‎04-10-2013

Re: How can I get my computer to recognize the canon eos digital rebel

That's just it.  Any port I use to plug the camera into does not show up on my computer.  It is like I am pluging a cord into my compter with nothing attached to the end of it.  

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